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Billion Edition Product Sales Privacy Policy
Welcome to Billion Edition. We are committed to providing you with the highest quality products and exceptional customer service. In this Sales Privacy Policy, you will find important details about our return, exchange and account credit policies. We ask that you read carefully to understand our terms and conditions and ensure a smooth shopping experience.
Introducción
At Billion Edition, we pride ourselves on the quality and exclusivity of our products. Due to the specialized nature of our wheels, exhausts and body kits, we do not accept returns on these items. Likewise, for our accessories, including t-shirts, we allow size changes, but not returns. We ask that you check your orders carefully before completing them to avoid any inconvenience.
Productos Dañados
If for any reason you receive a product that is damaged due to parcel handling, we ask that you contact us immediately. We will be happy to replace the damaged item with one in perfect condition. To process your claim, please email us at [your contact email] with the following details:
- Order number
- Damage Description
- Photographs of the damaged product and packaging
Our customer service team will be in charge of resolving the problem as soon as possible.
Gift Returns
We understand that, sometimes, our products are purchased as gifts. If you wish to return an accessory whose value does not exceed fifteen thousand Mexican pesos, we will credit your account for the amount paid. This credit can be used for future purchases in our store. This policy only applies to accessories and does not include wheels, exhausts, or body kits.
Contact Us
For any questions or specific situations, do not hesitate to contact us. Our customer support team is available to help you and ensure that your experience with Billion Edition is satisfactory. You can contact us via email [Colorss@colorss.com] or by calling [477 771 4725]. Please provide all relevant information so that we can assist you efficiently and quickly.
Thank you for choosing Billion Edition. We value your preference and are here to guarantee your satisfaction with every purchase.
Contact us at email (Colorss@Colorss.com) for questions associated with product damage, doubts, among others.